Based in Weymouth, an entire floor is dedicated to back up services and support which starts from the initial contact with HQ – either by email or phone. Noble Manhattan have a well earned reputation for the best support and back up in the Coaching World with guidance and practical assistance are always just an email or phone call away at HQ.
Over our 18+ years of operation, a huge knowledge base has been developed for both Coaching as an Industry and the specific challenges and needs of anyone who becomes involved in Coaching as a Student, Partner, Mentor Coach, Trainer or Specialists – who, for example – work with the Coach Accreditation Bodies helping to shape Policy and Philosophy as this field has developed into a true profession. Our team have a deep understanding of these issues and can provide the appropriate help.
We have a reputation that is second to none when it comes to supporting our coaches not just when training but throughout their coaching lifetime, with practical live support and an abundance of online support from training to creating new businesses. we are the only company to our knowledge there that provides this unparalleled level of support completely free of charge.
This same dedication is awarded to our Licensed Partners. Each Partner is allocated a dedicated Account Manager in house – and over time strong relationships are developed and built as in turn the Licencee’s business and territory is built and developed. The level of support required differs according to our different Partnerships, but at the commencement of the relationship the Partner’s needs are carefully identified and a full support structure put in place. This typically includes Gerard O’Donovan travelling to the Licencee’s territory and hosting Introduction Days and other promotional events and always includes the expertise, advice and guidance of the Head Office team.
Much of our business is web based – and by creating a seamless, highly efficient web based service providing on line support, learning modules and business tools, the need has developed for a leading edge IT Support Team. This now numbers 7 people who are fully committed to providing 5 Star service to everyone in contact with HQ.
This powerful support structure will enable you to build your business with confidence; knowing that the technology is robust and there to serve and your dedicated Account Manager is there to assist throughout the life of your partnership with us.
When you join the Noble Manhattan ‘family’ you will be building your future on firm foundations backed by many years experience and service to the Industry. Wherever you are and on whatever time zone true Support is just an email, Skype or phone call away.